SPARK platform can be used as a base for all types of voice applications supporting CCXML and VXML. Programed SOAP interface opens up the platform to external applications to offer higher-value services to the consumers.
Additionally the platform also supports Early media & Call transfer functions to handle unique service needs.
Multi codec compatibility facilitates integration with almost any Operator voice switch. The ability to transcode and support different media codecs allows the maximum usage of the available voice channel bandwidth and give a better quality experience to the end user.
SPARK platform extends the traditional service offering to a more professional level by offering Fax and Conferencing to its customers. Fax – without having a physical Fax machine the service offers the customers with a unique fax number to receive incoming fax messages. Conferencing – Allow multiple users to have group conferences and support features such as presenter mode, mute & in-group conferences.
SPARK IP media server allows operators to handle greater call volumes with fewer hardware and less effort. Traditional legacy systems restricted the expansion of voice systems due to greater hardware and management requirements. However, SPARK platform’s consolidated architecture offers greater scalability and performance to Operators migrating to next generation networks.
configured to suit your reporting requirements. The interface is user friendly and can be used to monitor system performance and any running applications.