Wavenet’s CRS is a powerful service analysis and reporting engine that provides real-time answers to key business and operational questions. CRS automatically consolidates information from multiple Wavenet products and allows reporting to be customized with application-specific data for a more complete view of your customer and the customer experience. It also simplifies operation and maintenance by providing rich data around system performance and usage. Wavenet’s CRS comes in 2 flavours, advanced and standard. CRS standard contains basic operational reports which are available out of the box. CRS Advanced contains business intelligence reports and customer insights as well as more advanced operational reports. In addition advanced CRS allows you to easily create custom reports using pre-configured data sets through a powerful feature rich UI.
Dashboards are the perfect way to monitor your business. Combine all the data you need into personalized real-time dashboards. Our dashboards are highly interactive – filter, drill to detail, and analyze right in a browser. With Wavenet CRS, you can go from data to dashboards in just hours; not weeks or months.
Data discovery requires more than just basic filtering – you need to be able to explore your data. Wavenet CRS lets you analyze your data in ways you didn’t think possible. Drill Down – Drill Through or Drill Anywhere
Data visualization is not only a great way to present your data, but a powerful way to explore it as well. Wavenet’s data visualization lets you spot outliers and trends with ease. With over 40 chart types – from sophisticated trellis charts, to popular line and metre charts – the right visualization is just a click away.
Using Wavenet’s CRS unique Storyboard you can communicate your insights more effectively by creating data rich presentations. Combine interactive reports with descriptive text to build a compelling story and then share this story with others. There is no better way to support your natural decision-making processes.
We make sharing your data as easy as embedding a YouTube clip. Place your interactive reports and dashboards on your Web page, forum, wiki – anywhere. Simply copy a piece of script from the report or dashboard menu to share information wherever it’s needed.